A:All of our merchandises are 100% guaranteed brand new. We deal directly through the manufactory worked for Tiffany & Co. The jewellery we offer are all overstocks from the factory. They are not covered by Tiffany & Co warranty and not be authorized by Tiffany & Co. That's why we can offer you top quality merchandises at such great discounted prices. Please be advised you will not get Official Tiffany & Co. invoice thus NO after-sale service available in your local Tiffany & Co. stores, instead the service will be provided by us. If you are looking for a product with full service from Tiffany & Co, please purchase from the Tiffany & Co. franchised store instead.
A:Yes. Your order will come with the original gift packing including a blue box, pouch, silver care card and gift bag.
A: Ordering on tiffanyjewelleryuks.com is easy and safe. If you would like to purchase the piece, just click on "add to cart". You will be directed to the shopping cart page which is a summary of the items you would like to purchase. From this page you can change quantities or delete items. From here, click on continue shopping to return to the page you were on, or just navigate to another product from the categories. Once you are finished shopping, click on "Confirm” to proceed to the credit card processing page. Here you will enter your billing & shipping information. If you ever have questions or problems using our website, feel free to contact us at service@tiffanyjewelleryuks.com.
A: We accept payment with credit card. This is the most frequent payment method. It is fast and efficient. We accept MasterCard, VISA and so on.
A: Yes, we will ship our jewellery worldwide by Parcel Force, and it usually takes 7-9 days for delivery.
A: Once you have submitted the order, it will normally take 1-2 working days for us to process the order and please allow 7-9 days for delivery via Parcel Force. Currently, we do not offer overnight shipping.
A: No matter how many items you purchase per transaction, we only charge 6.99 pounds for shipping. The tracking number and link would be sent by email once your order has been shipped. You can track your parcel status online with the tracking information we sent to you.
A: At present, we accept UK pounds. If you are ordering from another country, your credit card statement will reflect the converted amount based on your bank's exchange rate on that day.
A:We provide return and exchange service for our valued customers. Please refer to our return and exchange policy firstly. If you decide to return your order, please contact us by email at service@tiffanyjewelleryuks.com.
A:Sure! It will be cheaper if you do a bulk shopping.
A:You need to inform us by sending an email to service@tiffanyjewelleryuks.com immediately upon receipt of shipment.
A:Over the weeks, months and years all silver jewellery will start to tarnish. This is primarily caused by the sterling silver alloys added to strengthen your silver jewellery, and not the silver itself. There are some very extreme measures you could take to prevent tarnishing, such as converting the spare room into a specialist silver jewellery storage area! Thinking more practically, there are other ways in which your silver jewellery rings, earrings, cufflinks, bracelets and chains for example can be carefully protected. One of these is to clean the jewellery regularly with a specialist silver jewellery cleaning cloth. These cloths have been impregnated with anti-tarnish polish. Cleaning sterling silver jewellery is the most sensible way to increase the life-span of your jewellery.
A:We carefully evaluate new accounts to determine high risk orders. Please do not take it personally if you are asked to verify a new order, as this could be for simply entering some incorrect information. If you are serious to precede with your order, please email the information we asked for or answer our verified phone call.
